If they are not green, it means that the problem is on Apple’s side. This means that you, your device, are having this problem. If everything is green then everything is running. This page will let you know if these services are down or not. You can find this out by going to Apple’s system status page. Ensure that Apple’s iMessage and FaceTime servers are up and running. You may also want to turn on Set Automatically.Ĥ. Review and ensure that the date and time are set correctly for your time zone. You can check this by going to Settings > General > Date & Time. Ensure that your time zone setting on your device is correct. If you are using a VPN service, turn it off and try again.ģ.

Please note that this will erase all of your network settings such as Wi-Fi passwords etc. Reset your network settings by going to Settings > General > Reset > Reset Network Settings.Turn on Airplane mode, wait 30 seconds, and then turn it off (Settings > Airplane Mode).You can check this option by going to Settings > Cellular or tap Mobile Data and then turn on FaceTime and iMessage. If you are trying to activate iMessage or FaceTime over cellular, ensure that the Use Cellular Data option on your device is on for FaceTime and iMessage. Furthermore, you can try to restart your modem/router. If you are trying to use iMessage or FaceTime over Wi-Fi, try a different Wi-Fi connection if possible. Please ensure that your iPhone or iPad has a Wi-Fi connection or a cellular connection. You need a cellular or Wi-Fi connection to activate iMessage or FaceTime. If there is an update available, follow the on-screen instructions.Ģ. You can check for updates by going to Settings > General > Software Update. Ensure that your iPhone or iPad has the latest version of the iPhone or iPad software. Please try the steps below: FaceTime, iMessage server errorġ.

Because you won’t be able to use, and sign in to, FaceTime or iMessage until you address the problem. Are you having this problem? It is important that you fix this issue. This problem indicates a problem communicating with the server.

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